Privacy Policy

Privacy Policy

Last Updated: September 11, 2026

Reliable Enviro LLP Laboratory (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store and protect information submitted through our website, contact forms, enquiry forms and other communication channels.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, submit an enquiry or communicate with our team.

This may include:

  • Name

  • Company or organization name

  • Email address

  • Phone number

  • Address or location

  • Testing or service requirements

  • Sample-related information

  • Details provided through enquiry forms

  • Any other information you choose to provide

We may also collect limited technical information, such as browser type, device information, IP address and website usage information, where applicable.

2. How We Use Your Information

The information collected may be used to:

  • Respond to your enquiries

  • Provide quotations and service information

  • Understand your testing requirements

  • Arrange laboratory testing and monitoring services

  • Coordinate sample collection where applicable

  • Provide environmental consultancy and technical support

  • Communicate about requested services

  • Improve our website and customer experience

  • Maintain business and service records

  • Meet applicable legal or regulatory requirements

We do not use your personal information for purposes unrelated to your interaction with us unless permitted or required by applicable law.

3. Information Sharing

Reliable Enviro LLP Laboratory does not sell or rent your personal information to third parties.

Information may be shared with authorized employees, service providers, consultants or other parties where reasonably necessary to:

  • Provide requested services

  • Process enquiries

  • Operate our website

  • Maintain technical systems

  • Fulfil legal or regulatory obligations

Where information is shared, we take reasonable steps to ensure it is handled appropriately.

4. Laboratory & Testing Information

If you provide information related to environmental samples, testing requirements, industrial facilities or other technical matters, we may use that information to understand your requirements and provide the requested services.

We take reasonable measures to protect business and testing-related information from unauthorized access or disclosure.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable administrative, technical and organizational measures to protect personal and business information against unauthorized access, alteration, disclosure, loss or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes and meeting applicable legal or regulatory obligations.

When information is no longer required, we may securely delete or dispose of it where appropriate.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content or security of those third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

9. Children’s Privacy

Our website and services are intended for general business and professional use. We do not knowingly collect personal information from children for marketing or other purposes.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally applicable

  • Withdraw consent where processing is based on consent

  • Raise concerns regarding the handling of your information

To make a privacy-related request, please contact us using the details below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Reliable Enviro LLP Laboratory

Address:
15, Paricharika Nagar,
Indore – 452001, Madhya Pradesh, India

Phone:
9907136827
8103898979

Email:
ral2021indore@gmail.com
rel2024indore@gmail.com

Website:
Reliable Enviro LLP Laboratory

Privacy Enquiries

For privacy-related questions or requests, please email us at ral2021indore@gmail.com or rel2024indore@gmail.com.